Meet Our Team
With years of experience and expertise in leadership development, human resources and change mangement, we offer a joy-filled approach to unlocking your potential as a leader and assisting your team in aligning their purpose with your mission, vision and values.
Our motivation lies in creating positive and effective work environments where individuals can flourish, guided by principles of joy, purpose, and continuous growth. eliminating the “because we’ve always done it that way” mentality.
Michelle Puffer, SPHRi
A results-driven leader with extensive experience in change management, organizational development, human resources, operational and financial management. With a proven track record of successfully leading teams to achieve organizational objectives, they work together in increasing efficiency and profitability, and maintaining positive relationships with stakeholders.
Michelle is skilled in leveraging resources and developing effective strategies to maximize growth and success. She is passionate about engaging communities and advancing social services. She does this by leveraging the “why” in people’s commitment to their organizations or to the clients they serve.
Michelle is and has been an Executive Director for non-profits in the Fraser Valley and has many years of experience with operational leaderships in both for-profit and non-profit environments where fiscal responsibility, excellent client/customer service and organizational excellence are a given. Using change management skills, she has created cultures of positivity and operational effectiveness.
Briana Lachance, PHRi
A seasoned professional specializing in Union Bargaining and Internal Investigations. With a PHRi (Professional Human Resources, International) designation, they have played a pivotal role in developing and implementing HR policies and procedures and are known for their ability to provide strategic HR guidance to senior management, contributing to organizational growth and stability.
Briana’s expertise includes negotiating labour agreements, facilitating grievance resolutions ,and implementing strategies to enhance workplace productivity and employee satisfaction. They have successfully led negotiations with various Union representatives, demonstrating a deep understanding of collective bargaining process and labour relations.
They have a proven track record of handling sensitive employee matters with fairness and discretion, ensuring compliance with legal requirements and maintaining workplace integrity.
Troy Gaglardi
Passionate about seeing people succeed and companies move forward.
His experienced and intuitive approach has seen unfailing results in helping organizations define vision, reach goals, and ultimately grow! Working within any size organization, Troy combines his business instincts with relational finesse to draw out the individual skills, creativity and vision of each player.
With an assuring presence, and a listening ear, Troy zeroes in on the assets that already exist within your team. Partners and clients appreciate the full attention he gives to each person on a project.
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Core Values
Discover the guiding values that shape our culture and drive our mission to empower leaders for positive change.
Purpose
We believe in aligning personal purpose with organizational goals to drive meaningful change and success.
Joy
We inspire joy in leadership to create a positive work environment that fuels motivation and productivity.
Growth
Embracing change and continuous growth is at the heart of our approach to leadership development and organizational transformation.